Customer Support Contact Delays

Written by The Trade Me Team in General at 6:00am, Mon 14 Nov 2016

We hope everyone is safe out there after the earthquakes overnight and you don’t have too much damage or clean-up to contend with.

Our Customer Support team is in Wellington and we’re going to be a little light on the ground today as most of our people will be staying out of the city.

You may not be able to reach us by phone, but please feel free to drop us an email and we’ll get back to you as soon as we can.

Scheduled maintenance

Written by Lian in Scheduled maintenance at 5:00pm, Fri 11 Nov 2016

Trade Me will be unavailable on Saturday, 12 November between 2:00 am and 5:00 am for scheduled maintenance. All auctions that are due to close between 2:00 am and 6:00 am will be extended by four hours.

We apologise in advance for any inconvenience this may cause.

Introducing the new Trade Me Jobs Android app

Written by The Trade Me team in General and Jobs at 11:30am, Thu 10 Nov 2016

If you’re an Android user, we’ve got some great news! Today we launched our new Trade Me Jobs Android app.

Download our new app and you’ll be able to search, view, Watchlist and apply for any of the 18,000+ listings currently on Trade Me Jobs.

One of the best features of the app is the ability to discard listings that aren’t what you’re looking for. With a simple swipe, they won’t be returned in future searches. More...

List your items in a second category

Written by The Trade Me team in General at 10:30am, Wed 2 Nov 2016

Today we released a new product that allows you to list some Marketplace items in a second category. For now, we’re A/B testing this with 30% of members on the desktop site.

Many of you have told us this is something you’d like to do because it can be hard deciding which category is best and you want to reach the biggest audience.

We’ll be testing how this product works and whether people use it. If everything’s all good, we’ll change our current terms and conditions (which say you can only list in one category) and release it out to everyone. More...

An update to our Stores terms and conditions

Written by The Trade Me Team in General at 4:30pm, Tue 1 Nov 2016

As we announced two weeks ago, we're making some changes to Stores and Stores Extra, as we update the look and feel of Trade Me to a more responsive and modern site. Those changes come into effect today.

Stores terms and conditions update

 More...

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